- Is Sharayeh free to use?
- Yes, we offer a free tier that lets you create presentations with a watermark. Paid plans remove the watermark and unlock premium features like professional templates, video export, unlimited slides, and priority processing.
- Does Sharayeh preserve my document formatting?
- Yes, our AI preserves your document structure including headings, lists, tables, and images. Headings automatically become slide titles, and lists become bullet points while maintaining the hierarchy of your original document.
- What file formats are supported?
- We support converting Word (DOCX), PDF, Excel (XLSX), images (PNG, JPG, WEBP), LaTeX files, and web pages into PowerPoint presentations (PPTX). You can also export presentations to PDF, MP4 video, and interactive H5P format.
- Which languages do you support?
- We support 14 languages including English, Arabic, Spanish, French, Turkish, German, Portuguese, Japanese, Hebrew, Italian, Ukrainian, Polish, Swedish, and Czech. The platform features full RTL (right-to-left) layout support for Arabic and Hebrew.
- How does the credit system work?
- Every user receives free credits upon signing up. Each conversion or presentation generation consumes a certain number of credits based on file size and complexity. You can purchase additional credits or subscribe to a monthly plan for recurring credits.
- Is my data secure?
- Yes, we use TLS/SSL encryption for all data transfers and store files encrypted at rest. Uploaded files are automatically deleted after processing. We never share your data with third parties and comply with GDPR privacy standards.
- How long does a conversion take?
- Most conversions complete in under 30 seconds. Larger files or those with complex elements may take up to 2 minutes. Converting presentations to video may take 3-5 minutes depending on the number of slides and audio generation.
- Can I customize the template and design?
- Yes, we provide a diverse library of professional templates designed for various use cases (business, education, marketing, creative). You can also customize colors, fonts, and slide layouts after generation using our built-in editor.
- Can I redo or regenerate a presentation?
- Yes, you can regenerate your presentation with different settings at any time. You can also edit individual slides after creation—reorder, delete, or add new slides using the drag-and-drop editor.
- Do you support teams and enterprise use?
- Yes, we offer enterprise plans that include team management, centralized billing, custom branding, and dedicated support. Visit our Enterprise page or contact us for a custom quote tailored to your organization.
- Can I use presentations for commercial purposes?
- Yes, all presentations you create on the platform are fully owned by you. You can use them for personal, commercial, or educational purposes without restrictions, as long as the source content is yours or properly licensed.
- How do I get technical support?
- You can reach us at support@sharayeh.com or through our Contact page. Our support team is available 24/7 to answer your questions and help resolve any issues you encounter.
- Can I convert PowerPoint to video?
- Yes, you can convert any PowerPoint presentation to a high-quality MP4 video with AI-generated voiceover narration. This is perfect for creating educational content, marketing videos, or self-paced training materials.
- Does it work on mobile devices?
- Yes, Sharayeh is fully responsive and works on all devices including smartphones and tablets. You can upload files, generate presentations, and download them from any internet-connected device.
- What is the refund policy?
- If you're not satisfied, you can request a refund within 7 days of purchase provided you haven't used more than 25% of the purchased credits. Contact our support team to submit a refund request.